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Title: Linkage between continual improvement and knowledge-based view theory
Authors: P. Punnakitikashem
N. Somsuk
M. W. Mclean
T. Laosirihongthong
Mahidol University
Eastern Asia University
Queensland University of Technology QUT
Thammasat University
Keywords: Engineering
Issue Date: 31-Dec-2010
Citation: Proceedings - 2010 IEEE 17th International Conference on Industrial Engineering and Engineering Management, IE and EM2010. (2010), 1689-1694
Abstract: This paper reviews the literature and exhibits finding from case studies to provide a broad overview of learning and knowledge creation in the context of continual improvement. First, we describe Knowledge-Based View (KBV) theory and its application in the context of Continual Improvement (CI) initiatives such as Quality Control Circles (QCC), Kaizen, Business Process Engineering, and Six Sigma™ from literature. We then propose an integrated view of knowledge creation using Nanoka's theory of knowledge creation to provide insights on how the CI initiatives are supported by this theory, which later lead to improve the operational and organization outcomes. The case studies of three manufacturing companies, which implemented CI program and multi-certified management systems, are then presented to illustrate how KBV can be applied to support CI initiative. This embedding operations learning is a complementary to the organization's knowledge management system facilitating sustainable CI projects. © 2010 IEEE.
Appears in Collections:Scopus 2006-2010

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