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|Title:||Social media led co-creation of knowledge in developing societies: SME’s roles in the adoption, use and appropriation of smartphones in South Asia|
|Authors:||Bidit Lal Dey|
University of Liverpool Management School
Brunel University London
University of Sussex
University of Newcastle, Australia
|Keywords:||Business, Management and Accounting;Computer Science;Decision Sciences;Engineering|
|Citation:||Production Planning and Control. Vol.30, No.10-12 (2019), 1019-1031|
|Abstract:||© 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group. Social media supports the creative economy through its involvement in the adoption and appropriation of new innovation and accelerates economic growth. The current paper expands on this notion by identifying and analyzing the interaction between social media-based communities and small and medium enterprises (SMEs), as it examines how social media contributes to the knowledge co-creation and supports the adoption, use and appropriation of smartphones in South Asian countries, which are inhabited by approximately 1.6 billion people. The findings obtained through virtual ethnography (VE) provide insights into the dynamics and kinetics of knowledge co-creation and how that benefits large multinationals, small local businesses and consumers in developing societies. As such, we advance the knowledge management scholarship by presenting a holistic model of co-creation of knowledge involving multiple stakeholders.|
|Appears in Collections:||Scopus 2019|
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