Muangasame K.Wongkit M.Mahidol University2025-04-092025-04-092024-06-04The Palgrave Handbook of Crisis Leadership in Higher Education (2024) , 515-539https://repository.li.mahidol.ac.th/handle/20.500.14594/109417The aim of this research was to explain the state of higher education in Thailand during the COVID-19 pandemic and evaluate the adaptive approach adopted within the Thai context. Utilising secondary data from Mahidol University International College and Prince of Songkla University, Trang Campus, and employing content analysis techniques, this research attempted to identify the strategies employed by Thai educational institutions to teach their students, evaluated the effectiveness of these methods in the classroom and explored the notable shifts in the education landscape within the country. Eight key components that led to the adaptive approach were found in this study. In addition, three issues related to the post COVID-19 crisis were elaborated as these had an impact on both instructors and students, namely (1) transition to hybrid learning as the preferred mode of course delivery in the post COVID-19 era, (2) students' educational behaviour after the COVID-19 crisis and (3) the impact of online learning on students' sense of belonging to the university community. The research concludes that the leadership team holds a pivotal role in providing guidance and making well-informed decisions. These decisions should encompass six critical aspects: maintaining situational awareness, ensuring effective communication, fostering collaborative improvisation, making timely decisions and taking appropriate actions, engaging in iterative solution experimentation and utilising technology for consistent messaging. All these aspects are essential for steering the university's path. Establishing a foundation for adaptability enables all stakeholders to implement and evaluate their performance.Social SciencesBook ChapterSCOPUS10.1007/978-3-031-54509-2_272-s2.0-105001535621