Papaporn JongsomjitNuchjaree ChantornDaorung SeevoiMahidol University. International College. Library Section.2015-02-022018-11-202015-02-022018-11-202015-02-022007https://repository.li.mahidol.ac.th/handle/20.500.14594/35018Research Seminar on Research for MUIC Development, Mahidol University International College, Thailand. January 19, 2007Objective: The purpose of studying on the feature of how MUIC students use this facility, exploring their attitudes towards the management and the services offered, seeking their suggestions of any additional services and comments. Methods: 400 packs of questionnaire were distributed as a tool in collecting data from students. 270 were returned which was equal to 67.50 %. Then, all returned packs were carefully analyzed by applying with related statistical methods. Then, the statistical data was processed by SPSS/PC+. Finally, frequency, percentage, median and standard deviation were calculated. Results: According to this study, most users are the second year female students of BBA program with the frequency of visiting library 2-3 times per week. From noon - 2 pm. - block is the peak hour of using library. The first reason of attending library is to borrow and return books and other materials. The second is to use library as a working station. The third and the last is using computers. In terms of materials used in the library, books and electronic resources have been ranked as the most and the second respectively. Students mentioned that the most frequent approach in retrieving information was using Online Public Access Catalog (OPAC). Enquiring from library staff came as the as second. According to the frequent activities done at the library, borrowing and returning books and other materials is the most frequent activity. Using computers and printers is average. However, using Mahidol Library Book Mobile is the least. Furthermore, most students are not familiar with the library’s website since they were not informed. Students completely satisfy with the relaxing and friendly ambience, services, and the assistance of the staff library. However, in terms of information technology used in the library was remarked as average. Fairly satisfactory was labeled for the current service hour. However, the additional hour should be given during the exam period. In terms of additional services and facilities, most students ranked as follows, computer sets, space expansion, diversity of books and materials, separate individual and group study room, and service hour’s expansion. Additional problems and comments mentioned by the users are as follows, in terms of books and materials; they are limited, obsolete, and inadequate. This applies to computers as well. Reading zone is limited and provided only during the exam period. Noise is another obstacle mentioned. Conclusion: In conclusion, all of the findings from this research should be taken into account before the next year plan begins. MUIC Library will play an important role towards the growth of the college. Moreover, it will surely serve as a tool in pushing back the frontier of knowledge. All problems and any obstacles need to be clarified and fixed as soon as possible.engMahidol UniversityLibrary servicesMUIC Library and library surveyProceeding Book