Wasinee NoonpakdeeThitiporn KhunkornsiriAcharaphun PhothichaiKriangsak DanaisawatThammasat UniversityFaculty of Medicine, Siriraj Hospital, Mahidol UniversityIT Survive Company2019-08-232019-08-232018-06-152018 5th International Conference on Industrial Engineering and Applications, ICIEA 2018. (2018), 479-4832-s2.0-85050114645https://repository.li.mahidol.ac.th/handle/20.500.14594/45362© 2018 IEEE. This research proposes a framework for analyzing and developing dashboard templates for small and medium enterprises (SMEs) in order to analyze and visualize data effectively. The research focuses on sale templates because sale is a basic and significant function, and the implementation would be easy for SME users to understand. According to the analysis, the framework comprises four main components which are event/business operation, attribute list, visualization, and dashboard capabilities. The templates are employed by 40 SMEs for 6-9 months. The evaluation of the templates and possible improvements are studied together with benefits and challenges.Mahidol UniversityBusiness, Management and AccountingComputer ScienceDecision SciencesEngineeringMathematicsConference PaperSCOPUS10.1109/IEA.2018.8387148