Y. MoI. LowS. K. TambyahP. A. TambyahNUS Business SchoolNational University Hospital, SingaporeNational University of SingaporeMahidol UniversityNuffield Department of Clinical Medicine2020-01-272020-01-272019-08-01Journal of Hospital Infection. Vol.102, No.4 (2019), 454-46015322939019567012-s2.0-85054153381https://repository.li.mahidol.ac.th/handle/20.500.14594/51515© 2018 The Authors The burden of healthcare-associated infections (HCAIs) has traditionally been measured using clinical and economic outcomes. We conducted semi-structured interviews with 18 patients or their caregivers affected by HCAI caused by multidrug-resistant organisms to better understand the human impact of HCAI. Most patients had misconceptions about HCAI and antimicrobial resistance, leading to strong negative feelings towards HCAIs despite positive views of their healthcare providers. Communication issues across power imbalances need to be addressed to help deal with trauma of HCAIs. A holistic approach to HCAIs incorporating patient perspectives will likely help guide policymakers developing solutions to improve patient outcomes.Mahidol UniversityMedicineArticleSCOPUS10.1016/j.jhin.2018.08.013