Chanin YoopetchMahidol University. International College. Travel Industry Management Division.2015-07-032018-04-102015-07-032018-04-1020152009Suthiparithat Journal. Vol. 23, No. 69 (2009), 37-56.https://repository.li.mahidol.ac.th/handle/20.500.14594/10507The study focuses on factors affecting knowledge application of bank branches in Thailand. Four factors were information technology support, team working, social network and internal communication. The findings indicated that internal communication and social network had high influence on knowledge application respectively. The suggestions and directions for future research in the areas of knowledge management were also discussed.engMahidol UniversityKnowledge applicationInternal communication and social networkArticle