Noinam S.Piaseu N.Junda T.Tantiprasoplap S.Kraithaworn P.Krongthaeo S.Keawpugdee J.Sanongdej W.Kongcheep S.Srisuk W.Mahidol University2024-04-252024-04-252024-04-01Health Equity Vol.8 No.1 (2024) , 269-278https://repository.li.mahidol.ac.th/handle/20.500.14594/98103Introduction: The COVID-19 pandemic has significantly impacted Thailand, including urban centers like Bangkok and surrounding areas, highlighting a critical need for effective management within densely populated communities to mitigate its effects. Methods: This qualitative study sought to explore community management strategies developed in Khlong Toei, a large, congested urban community in Bangkok, Thailand. Seven in-depth interviews (n=7), six focus groups (n=23), and two brainstorming sessions (n=12) were conducted for this study. Data were collected using Zoom, an online communication platform, and through on-site interviews between August 2021 and March 2022 in the congested urban community of Bangkok, Thailand. The data were analyzed using content analysis. Results: All informants (age range: 20-66 years, female respondents: 73.33%) were recruited by a community leader and the abbot of Saphan Temple, the community waiting area in Khlong Toei. The findings revealed two main themes: (1) Caring people, including two subthemes, and (2) Caring community, including two subthemes. Discussion: The study's findings provide guiding inputs for management of public fear to prevent emerging or re-emerging infectious pandemics within congested urban communities.MedicineSocial SciencesHealth ProfessionsArticleSCOPUS10.1089/heq.2023.02152-s2.0-8519072164724731242