Chanin YoopetchMahidol University. Mahidol University International College. Travel Industry Management Division.2015-07-082018-04-102015-07-082018-04-1020152009University of the Thai Chamber of Commerce Journal. Vol.29, No. 2 (2009), 22-33https://repository.li.mahidol.ac.th/handle/20.500.14594/10522There are four other major factors affecting knowledge management: information technology support, social networking, internal communications and teamworking. The research finding showed that knowledge management outcomes were positively influenced by these four factors. In addition, internal communication and social networking indicated the highest influence on knowledge management outcomes.engMahidol UniversityKnowledge Management OutcomeArticleUniversity of the Thai Chamber of Commerce Journal