The opinion of graduates on student affairs.

Abstract

Objective: The objective of this research is to study the satisfaction level of MUIC students toward the services of Student Affairs. It will analyze students’ the problems and comments toward the department and use the results to improve and develop its services. Methods: The method used in the research was selecting one observation period of a sample group of 310 fourth-year students. The researchers distributed the questionnaires to the sample group; 293 people responded (95.75%). SPSS was the program used for analyzing the statistics. The scope of this research was to explore the satisfaction level that the fourth year students have toward Student Affairs’ services in 4 categories: 1) Student Affairs in general, 2) services and support for student activities, 3) suggestions and recommendations, and 4) the strengths, weaknesses and opportunities for further development. Results: The results of the research show that, generally, the majority of respondents were satisfied most with counseling services due to the credibility, reliability and warmth of the counselor. However, there is a problem of inadequate counseling time. As for services and activities, most students gave high marks to the Orientation, especially students are able to adapt themselves to the college’s environment and get to know the academic opportunities and the college’s system. Conclusion: Students suggested that Student Affairs should find a new location and have more resources to promote student activities. Student services should include a proper room for medical care and health professionals.