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Item Metadata only Business process reengineering for an automated pharmacy dispensing system : A case study in hospital(Mahidol University. Mahidol University Library and Knowledge Center, 2024) Premrudee Soontranan; Duangpun Singkarin; Rawin Raviwongse; Assadej Vanichchinchaiat the Out-Patient pharmacy department of a public hospital and, it was done by, first, modeling an Integration Definition for Function Modeling (IDEF0) and then applying the results of the IDEF0 to an analysis of workflow and implementing simulation models...Nowadays, the pharmacy profession has moved from being productoriented to being patient-oriented with a multidisciplinary team, which requires reduction of pharmacist's workload and increased reliance on Automated Dispensing Systems (ADS) to reduce