Publication: Perceptions of managerial competency among pharmacy department heads in Vietnamese hospitals
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Issued Date
2020-01-01
Resource Type
ISSN
09762779
09758453
09758453
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2-s2.0-85081118788
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Mahidol University
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SCOPUS
Bibliographic Citation
Systematic Reviews in Pharmacy. Vol.11, No.2 (2020), 422-426
Suggested Citation
Bay Van Vo, Montaya Sunantiwat, Somying Pumtong, Trung Quang Vo, Luerat Anuratpanich Perceptions of managerial competency among pharmacy department heads in Vietnamese hospitals. Systematic Reviews in Pharmacy. Vol.11, No.2 (2020), 422-426. doi:10.5530/srp.2020.2.62 Retrieved from: https://repository.li.mahidol.ac.th/handle/123456789/53910
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Title
Perceptions of managerial competency among pharmacy department heads in Vietnamese hospitals
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Abstract
© Advanced Scientific Research. All rights reserved. Background: Health service managers, including heads of pharmacy departments, play an important role in the efficient operation of hospitals. There has been a rise in emphasis on measuring competency and performance in the healthcare sector and for health service managers in particular. Managerial competency has been investigated through a variety of approaches. The aims of study to measure managerial competency on heads of pharmacy department in hospitals in southern Vietnam. Methods: A cross-sectional study was conducted between April and July in 2019. Managerial competency was evaluated using a self-developed questionnaire consisting of seven domains. A cluster sampling technique was used for data collection. Microsoft Excel was used to perform descriptive statistics. Results: Leadership was the domain with the highest score (4.37 ± 0.42). Customer/patient focus (3.62 ± 0.77) had the lowest score. All domains, except customer/patient focus, achieved a Cronbach's alpha higher than 0.7. Department heads who were over 50 years old self-rated with the highest scores. Participants who experienced official or semi-official training higher scores than those who did not. The higher the academic degree the participants had achieved, the higher the score they reported. Conclusion: Public hospital ownership and managerial training were considered to play a role in managerial competency.