BeEvaluator: An online evaluation system with KPIs matching

Abstract

© 2016 IEEE. Every organization uses an evaluation system in order to gather useful information as a guideline to improve products and services. The university is one of the organizations that need to use beneficial information from an evaluation system. In addition, to support the key performance indicator (KPI) of the university, the evaluation form should be generated with the questions that can measure the KPIs. Matching questions in the evaluation form with KPIs is still some of the problematic such that the answers cannot be used for assessing the performance based on KPIs. BeEvaluator was introduced and developed to provide a user-friendly evaluation system for generating an evaluation and suggesting questions that related to KPIs of the event via web-based system. BeEvaluator system also provides feature that requestor can edit and delete evaluation form. In addition, to create an effective evaluation form, it has to approve by the administrative team before the system generates the evaluation form. The benefits of this system are to reduce resources such as paper and time of collecting and analysing the data manually. The system will produce more accurate result in real time. Moreover, BeEvaluator system generates the QR code which will be scanned by evaluator in order to evaluate the evaluation form. This will allow evaluator to access the form conveniently anywhere on their mobile phones.