Publication: Business process approach towards an inter-organizational enterprise system
Issued Date
2007
Resource Type
Language
eng
File Type
application/pdf
No. of Pages/File Size
31092 bytes
Rights
Mahidol University
Rights Holder(s)
Emerald Group
Bibliographic Citation
Business Process Management Journal. Vol.13, No.3 (2007), 433-450.
Suggested Citation
Vichita Vathanophas Business process approach towards an inter-organizational enterprise system. Business Process Management Journal. Vol.13, No.3 (2007), 433-450.. Retrieved from: https://repository.li.mahidol.ac.th/handle/20.500.14594/3124
Research Projects
Organizational Units
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Journal Issue
Thesis
Title
Business process approach towards an inter-organizational enterprise system
Author(s)
Other Contributor(s)
Abstract
Purpose - To review an existing enterprise resource planning (ERP) literature and provide the interorganizational practice of ERP system.
Design/methodology/approach - A focus group (FG) method was adopted as an exploratory means to
gain insights and perspective of ERP systems.
Findings - The study suggests researchers re-examine the following ERP issues at the inter-organizational
level, namely: selection of ERP packages, integration of business processes, knowledge and applications,
implementation approaches, training as well as organizational transformation and software migration.
Originality/value - The study examined the different ERP lifecycle phases and provided the insight
factors that were crucial to overall success in implementing ERP. In addition, the empirical findings
would be useful to ERP practitioners by providing better understanding of ERP from both the user and
organizational perspectives. Regarding the FG methodology, practitioners can use FG at the beginning of
ERP projects to gather customer needs and organizational information, which can facilitate better business
and IS planning. © Emerald Group Publishing Limited.