การพัฒนาสมรรถนะหลักของข้าราชการพลเรือนกรมการพัฒนาชุมชน

Abstract

The objectives of the quantitative and qualitative research on development of core competencies of civil servants of Community Development Department were to 1) compare expected core competencies with real core competencies of civil servants of Community Development Department, 2) study human resources development methods according to opinions of civil servants of Community Development Department, and 3) propose human resources development guidelines of civil servants of Community Development Department. As for quantitative research, the researcher asked 224 civil servants of Community Development Department to express opinions. As for qualitative research, the researcher interviewed Director of Community Development Institute, Chief of Human Resources Development Standard Promotion Division, and human resources experts (operation level). The research results are as follows: 1) Expected core competencies of civil servants of Community Development Department were at the highest level. Real core competencies of civil servants of Community Development Department were at a high level. After analyzing and comparing differences between expected core competencies and real core competencies, the researcher found that achievement, accumulation of occupational expertise, analytical thinking, community development, good service, teamwork, and ethics were different at the statistical significance level of 0.05 2) Human resources development methods of civil servants of Community Development Department were at a high level in every aspect. Coaching had the highest mean, followed by giving advice, self-learning, training, training while working, meeting/ seminar and assignment (having equal mean), job rotation and giving international and domestic scholarships, respectively. 3) As for human resources development guidelines of civil servants of Community Development Department, as there are several methods of developing human resources, civil servants are able to increasingly learn various things. As for recommendations, Community Development Department should make civil servants development plans by covering every aspect such as work encouragement and information technology.