Digitalization and Community Participation in Citizen Journalism During the Bangladesh Uprising: A Qualitative Study

Abstract

Citizen journalism is gaining increasing popularity as a means of distributing information using digital technology. As technology continues to improve, particularly in the realms of social media and mobile technology, direct involvement and creation of content are becoming more accessible to individual users. Digital media platforms promote and facilitate public engagement in processes of decision-making. They enhance the dissemination of information, promote transparency, and ensure accountability. The aim of this research is to elucidate the impact of digital technologies on user engagement in citizen journalism. This research also identifies pull factors that inspire individuals to engage in user-generated content creation and promotion. A qualitative approach was used to understand the motivation for citizens to practice journalism. Purposive sampling was used to select the samples. Young citizen journalists, media professionals, and citizen journalism platform coordinators were interviewed. KII (Key Informant Interviews) and IDI (In-Depth Interviews) were conducted using unstructured questionnaires to collect qualitative data, which were analyzed thematically. The results of this study show that the involvement of citizens in journalism has increased due to the emergence of the internet, digital platforms, and mobile technologies.