EMPLOYEE RETENTION THAT AFFECTS THE PERFORMANCE OF PRIVATE HOSPITAL EMPLOYEES

Abstract

The objective of this research was to investigate employee retention factors that affect the performance of private hospital employees. The study sample consisted of 400 hospital employees in Bangkok. The tool used to store data is questionnaires. The statistics used in the data analysis include percentage, average, standard deviation, maximum, minimum, Pearson's simple correlation coefficient, and stepwise multiple regression analysis statistics. The statistical significance is defined at the level of 0.05. The results showed that 400 employees, mostly female, under 25 years old, mostly married status, bachelor's degree, 1–5 years of service, employee retention factors. Overall, it is at the highest level, and if considered individually, it is found that the first factor is the working environment. Secondary, Relationships with people in the workplace and Career Path. Finally, Job security. Overall employee productivity is at the highest level. And if considered individually, it is found that the first priority is Speed of operation, followed by Quality of work, and the last order is Personal skills. In the stepwise multiple regression analysis, it was found that the performance of employees correlated with the working environment (X1) and Relationships with people in the workplace (X2) and Job security (X3) and Career Path (X4) Or it can be described as a regression relationship equation. As follows: Efficiency of private hospital employees =.771 + (.290 * X1) + (.290 * X2) +(.215 * X3) + (.201 * X4).