The use of MCDM approach to benchmark suppliers’ collaboration in new product development for Thai auto-part manufacturers
Issued Date
2022-01-01
Resource Type
ISSN
14606739
eISSN
1741816X
Scopus ID
2-s2.0-85127383025
Journal Title
International Journal of Process Management and Benchmarking
Volume
12
Issue
2
Start Page
159
End Page
183
Rights Holder(s)
SCOPUS
Bibliographic Citation
International Journal of Process Management and Benchmarking Vol.12 No.2 (2022) , 159-183
Suggested Citation
Sumrit D. The use of MCDM approach to benchmark suppliers’ collaboration in new product development for Thai auto-part manufacturers. International Journal of Process Management and Benchmarking Vol.12 No.2 (2022) , 159-183. 183. doi:10.1504/IJPMB.2022.121600 Retrieved from: https://repository.li.mahidol.ac.th/handle/20.500.14594/84414
Title
The use of MCDM approach to benchmark suppliers’ collaboration in new product development for Thai auto-part manufacturers
Author(s)
Author's Affiliation
Other Contributor(s)
Abstract
Effective collaboration of a supplier for new a product development (NPD) is one of the challenging responsibilities for manufacturers and decision-makers in the NPD environment. From a sustainability perspective, the benchmarking of the appropriated suppliers is a difficult task. This study proposes a process to assess the supplier collaboration by using a multi-criteria decision making approach based on fuzzy Delphi, entropy weight and grey relation analysis. The empirical study is applied to Thai auto-part manufacturers. The results include the appropriated evaluation perspectives and criteria; the relative important criterion with the highest important weight and the first ranking with the best collaborative performance score of benchmarked suppliers. As a starting point for valuable benchmarking of the early supplier collaboration in NPD process, this study would help managers to assess the capabilities and attributes of suppliers before selecting. Its benefits are very useful for academic research and practice.