การจัดการสถานกีฬาและสุขภาพมหาวิทยาลัยเทคโนโลยีสุรนารี

Abstract

The purpose of the study was to compare expectations with satisfaction, prefrrences of service based on gender and the frequency of use of the sports facilities and health services by the students and staff. The study was a mixed method research (Qualitative and Quantitative Research) that employed observation and in- depth interviews using samples of four people together with the implementation of quantitative research using a random sample of 400 participaats. Specific interpretation of statistics, average, standard deviation, the statistical t-test, one-way analysis of variance (ANOVA) and later variability with a significant statistical difference (LSD) were used to present data. The results showed that the imported resources input (4M's) personnel were adequately prepared in all aspects to support service users. The only modern equipment in the overall service was good and there was sufficient budget allocation . The resource management was everything and the policies of the sports venues was proceeding according to plan. The analysis of the qualitative data showed that the management of the sport and health facilitie in the Suranaree University of Technology had clearly efficient policies that developed a system of plan ,do, check, and act.The students and staff of the Suranaree University of Technology were satisfied with the services offered by the Suranaree University of Technology.