Mitigation Problems in the Closeout Phase of Public Sector Construction Projects

Abstract

In almost all construction projects, issues frequently arise during the project closeout phase. The project management process does not abruptly cease upon the fulfillment of all tasks outlined in the project plan. The construction project closeout phase begins once the contractor has finished the job. Nevertheless, the finalization of a project requires a significant amount of time as a result of delays induced by many circumstances. The problems in the project’s closeout phase impact both the duration and expense of the project for all parties involved. The project closeout phase necessitates a thorough investigation to ensure the effective completion of the project within the allocated budget and timeframe. Hence, this paper examines the causes of the delay and possible solutions to these causes for public building projects in Thailand. This study also assessed the severity of the causes, and the effectiveness of the solutions, utilizing interviews and survey methodology. The data was gathered using two types of questionnaires: a semi-structured interview questionnaire and a closed-ended survey questionnaire. The collected data was examined using thematic analysis and the Relative Importance Index (RII) to ascertain the current practices employed by each agency, the scale of severity of the causes, and the effectiveness of problem-solving measures.