Sustaining Thai Government Agency Innovation through Design Thinking Learning Effectiveness
Issued Date
2022-06-01
Resource Type
eISSN
20711050
Scopus ID
2-s2.0-85132819344
Journal Title
Sustainability (Switzerland)
Volume
14
Issue
12
Rights Holder(s)
SCOPUS
Bibliographic Citation
Sustainability (Switzerland) Vol.14 No.12 (2022)
Suggested Citation
Promsiri T., Sukavejworakit K., Keerativutisest V., Virasa T., Kampanthong K. Sustaining Thai Government Agency Innovation through Design Thinking Learning Effectiveness. Sustainability (Switzerland) Vol.14 No.12 (2022). doi:10.3390/su14127427 Retrieved from: https://repository.li.mahidol.ac.th/handle/20.500.14594/84272
Title
Sustaining Thai Government Agency Innovation through Design Thinking Learning Effectiveness
Other Contributor(s)
Abstract
Thailand’s 4.0 strategy intends to achieve prosperity, security, and sustainability for its citizens both today and in the distant future. By focusing on the public sector and its civil servants, the government is driving innovation in the public sector by using design thinking (DT) to train government officials to improve public sector innovation (PSI). However, despite studies being conducted on DT and its increasing popularity among scholars, there is still a gap between knowledge and practice with regard to the learning effectiveness of the DT methodology in terms of fostering public sector innovation. Therefore, the authors’ objective for this study was to explore the effectiveness of DT in the Thai PSI and measure the learning effectiveness of the design thinking method (DTM). The researchers conducted action research through a series of workshops and in-class activities involving both qualitative and quantitative approaches. The sample was made up of government officials participating in the Thai Government Innovation Lab (GIL) project in 2020 and 2021. The results on the effectiveness of the program showed that fostering government innovation through DT education led to highly sustainable and highly effective outcomes. This study contributes to the development of public innovation by implementing the DTM as a core methodology for fostering innovation in public organizations.