Sustainable Workplace: LGBTQ+ Policies in the Thai Business Sector

Abstract

This study investigates how Thai businesses integrate gender inclusion into their sustainability and corporate governance agendas, with a specific focus on human rights and environmental, social, and governance frameworks. Drawing on qualitative content analysis of public disclosures from 10 leading firms listed on the Stock Exchange of Thailand, the research explores how corporate actors articulate, implement, and monitor gender diversity policies. The findings indicate that while most companies focus on non-discrimination and align with international standards, such as the United Nations Guiding Principles on Business and Human Rights and the Office of the High Commissioner for Human Rights Standards of Conduct, implementation remains largely procedural. Only a limited number of Thai firms explicitly recognize employees from all gender identities as a distinct group or adopt targeted measures addressing their needs and vulnerabilities. The paper argues that advancing sustainable and inclusive workplaces requires businesses to move beyond symbolic compliance and embed gender issues within corporate strategy, leadership development, and stakeholder engagement. To achieve this, companies should strengthen human rights due diligence, enhance transparency in reporting, and establish partnerships with civil society to foster inclusive learning environments.