Designing paratransit information displays for Batu city, Indonesia

Abstract

Angkot or Paratransit can be considered as an early development version of public transportation which is commonly found in smaller towns in Indonesia. It often has no fixed schedule or timetable compare to the typical public transportation. In the tourist city of Batu in Indonesia, Angkot service is quite popular among the residents and covers many public places in the city center area. Due to the lack of route information display, the usage of paratransit services are often limited to only Batu Residents. This study proposed the design of Batu city paratransit map using the 12 key elements of the TCRP standard for public transportation displays. The display languages are available both in Indonesian and English to widen the public group of paratransit users. The early schematic map design has been developed and tested with Indonesians and the feedback was positive. The comments from the open ended questions are collected, coded and then classified in groups to use in revising the map. Overall, the paratransit map looks similar to public transportation except the different meaning of the common stops compared to the interchanges in public transportation. With the overview display from the proposed map, this should be beneficial to the future development of public transportation services in Batu City.