Fostering Mattering: A Qualitative Exploration of Leadership Communication in Collectivist East Asian Organizations
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Issued Date
2025-01-01
Resource Type
ISSN
23294906
eISSN
23294922
Scopus ID
2-s2.0-105017166827
Journal Title
Business and Professional Communication Quarterly
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SCOPUS
Bibliographic Citation
Business and Professional Communication Quarterly (2025)
Suggested Citation
Chung J.H.J., Wei X. Fostering Mattering: A Qualitative Exploration of Leadership Communication in Collectivist East Asian Organizations. Business and Professional Communication Quarterly (2025). doi:10.1177/23294906251370672 Retrieved from: https://repository.li.mahidol.ac.th/handle/123456789/112406
Title
Fostering Mattering: A Qualitative Exploration of Leadership Communication in Collectivist East Asian Organizations
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Abstract
This qualitative study explores how mindful leadership communication fosters organizational mattering in East Asian workplaces shaped by Confucian values and collectivist traditions. Drawing on interviews with mid-level managers, the findings identifies culturally embedded communication strategies such as formal and informal recognition, mutual respect, and nonverbal cues that build trust, enhance belonging, and promote empowerment. These practices contribute to collective workplace cohesion and employees’ sense of relatedness. Mindful leadership communication functions both as a psychological enabler and a strategic tool, reinforcing relationships and engagement. It emerges as a core component of mattering in high-context East Asian organizational cultures, supporting sustainable organizational development.