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Item Open Access An exploratory study of factors affecting customer loyalty : a case study in freight forwarder company(Mahidol University, 2022) Puthipong Tanaveerakul; Detcharat Sumrit; Assadej Vanichchinchaiof customer commitment. Meanwhile, the results indicated that customer trust and customer commitment are significant predictors of customer loyalty....รวมเป็ นตัวทํานายที่สําคัญของความผูกพันของลูกค้า (Customer Commitment: CC) ซึ่งส่งผลต่อความภักดีของลูกค้าอย่างมีนัยยะสําคัญItem Metadata only A two-stage text-to-emotion depressive disorder screening assistance from online community text(Mahidol University. Mahidol University Library and Knowledge Center, 2024) Supawit Marerngsit; Sotarat Thammaboosadee; Somkiat Wattanasirichaigoon; Taweesak Samanchuento committing suicide. Nowadays, almost all people regularly use social media to communicate and express their opinions where the emotion could be impliedly illustrated through the textual conversation which leads to the implication to the possible signItem Metadata only Safety culture in a railway maintenance environment : a case study of Bangkok metro network(Mahidol University. Mahidol University Library and Knowledge Center, 2024) Somkane Srathongkhruen; Phumin Kirawanich; Siradol Siridhara; Waressara Weerawat; Terdsak Rongvirivapanichthat training and supervision culture within companies scored the highest, while management commitment issues scored the lowest on average. However, the scores were still high between 70% and 90% positive range. Also, across four out of five different safetyItem Metadata only A text mining model in master's degree research for study length prediction : a case study on it management program(Mahidol University. Mahidol University Library and Knowledge Center, 2024) Tharapong Sutthirak; Sotarat Thammaboosadee; Taweesak Samanchuen. Information Technology Management (Special program) Faculty of Engineering, Mahidol University is intently committed to developing qualified graduates full of knowledge and ability to handle current information technology. An information technology managementItem Metadata only Identifying standard testing time for estimation improvement in it project management(Mahidol University. Mahidol University Library and Knowledge Center, 2024) Montree Thirasakthana; Supaporn Kiattisin; Adisorn Leelasantitham; Smitti Darakorn Na AyuthayaThe key challenge of executing the successful project under the committed scope, time, cost and quality is the ability of estimating the required efforts and resources to be used in the project which potentially link to the delay in project