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Now showing 1 - 10 of 26
  • Publication
    Performance management to enhance employee engagement for corporate sustainability
    (2016-04-04) Molraudee Saratun; Mahidol University
    enhance EE are discussed. Findings - Throughout the three PM processes, the following should be applied to foster EE: employee development facilitation and support, employee involvement, trust, and justice. In order to have a PM system achieve EE...© Emerald Group Publishing Limited. Purpose - The purpose of this paper is to examine literature in order to explore the reasons why performance management (PM) positively affects employee engagement (EE) as well as how PM should be conducted
  • Publication
    Generation Y employees in thai workplaces: What make them stay or leave
    (2019-01-01) Chalermpol Chamchan; Sirinan Kittisuksathit; Mahidol University
    © 2019 by De La Salle University. Retaining the talented employee in the workplace has become a human resources concern of countries around the globe. This study aims to investigate and compare factors underlying intent to stay and intent to leave... the current employer by Generation Y (Gen Y) employees in Thailand. Data were obtained from a large-scale survey conducted in 2013. A total of 4,100 Gen Y employees aged 20-29 years old were included. The work-life balance factors were defined in the analysis
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    Social Undermining in Public Sector Organizations: Examining its Effects on Employees’ Work Attitudes, Behaviors, and Performance
    (2022-01-01) Mulaphong D.; Mahidol University
    Social undermining involves covertly negative behaviors aiming to impede individual’s ability to achieve work-related goals and success and ruin positive relationships and reputations (Duffy et al., 2002); however, the role that undermining... behaviors plays in governmental workplaces remain poorly understood. Using data from 14,515 U.S. federal employees, this article tests the impacts of social undermining on employees’ work attitudes and outcomes. After controlling for individual
  • Publication
    The preferred work paradigm for generation y in the hotel industry: A case study of the international tourism and hospitality international programme, Thailand
    (2013-10-10) Nate tra Dhevabanchachai; Kaewta Muangasame; Mahidol University
    It is well known that hospitality work is physically demanding and involves mental stress and, at times, an un-competitive compensation package. This has resulted in a high employee turnover rate in recent years. Staff retention is thus a challenge..., especially for employees belonging to Generation Y (Gen Y). The situation in Thailand is not different, especially with respect to Gen Y. This article aims to identify the ideas and perceptions held by Gen Y undergraduates who are currently being educated
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    The effect of psychological ownership on organisational commitment
    (2022-04-01) Boonsiritomachai W.; Sud-On P.; Sudharatana Y.; Mahidol University
    throughout the organisation and be used as an example for other employees. Such practices can increase high levels of involvement and participation, ultimately leading to the creation of psychological ownership perspectives in an organisation....Many scholars have extended the theory of psychological ownership as it relates to employee behaviour in organisations, although only a handful of studies have examined the components of psychological ownership that impact an organisation
  • Publication
    Investigating of current practices of lean implementation for improving service quality in airlines industry
    (2020-01-01) Walwisa Pongugsorn; Nattapan Buavaraporn; Prattana Punnakitikashem; University of the Thai Chamber of Commerce; Mahidol University
    questionnaires were distributed to employees involved as part of lean implementation in four leading airlines in Thailand. In total, 400 questionnaires were completed, considering as 66.67 percent response rate. Correlation analysis and multiple regression... from lean adoption. As a result, this study highlights the importance of employee engagement, planning and control and customer relations as three main factors affecting service quality improvement under lean implementation. Further, the findings from
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    Prevalence and risk factors of musculoskeletal disorders among subcontracted cleaners in a school of medicine in Thailand
    (Mahidol University. Mahidol University Library and Knowledge Center, 2024) Thanaphum Laithaisong; Chathaya Wongrathanandha; Wichai Aekplakorn
    , to which the median of age was 39 (28,49) years. The prevalence of 12-month MSDs was 81.9%, involving mostly the low back (57.7%), followed by the shoulder (52.6%). Factors significantly associated with MSDs were male gender (OR=3.06, 95% CI[1
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    Harnessing rejection or being hurt by it: emotion regulation in the face of supervisor idea rejection
    (2025-01-01) Ding C.; Su M.; Pei J.; Zhao S.; Zhu C.J.; Li J.; Ding C.; Mahidol University
    Purpose – Hotel companies increasingly involve frontline employees in service innovation. However, supervisors’ rejection of employee ideas or suggestions is very common, and its subtle yet far-reaching effects have long been overlooked. Drawing... on the transactional theory of stress and coping, this study aims to explore the critical role of emotion regulation in shaping employees’ rumination responses and subsequent interactions with customers and family members following supervisor idea rejection. Design
  • Publication
    Competitive marketing through Confucian values in Malaysia: a case study
    (2016-01-01) Tossapon Luechapattanaporn; Winai Wongsurawat; Asian Institute of Technology Thailand; Mahidol University
    developed from discussion and reflection on experiences of people involved with the company. Findings: Cultivating warm, long-term relationships with customers through product dependability and gifts contributed to the firm’s marketing success. Family-like... bonds between employees, “not strictly professional by Western standards” succeeded in keeping the turnover low. The paternalistic leadership style, however, came at the expense of a possible loss of constructive conflict through participatory decision
  • Publication
    Knowledge, attitudes and practice of breast cancer screening among female personnel of Walailak University
    (2015-12-01) Manas Kotepui; Duangjai Piwkham; Chaowanee Chupeerach; Suwit Duangmano; Walailak University; Mahidol University; Chiang Mai University
    , the lecturers and laboratory scientists and general officers had a significantly higher mean knowledge score about the practice of breast cancer screening than temporary employees (P < 0.0001). The level of education and income of respondents may be involved