Publication:
Awareness and impact of business excellence in Asia

dc.contributor.authorRobin Mannen_US
dc.contributor.authorDotun Adebanjoen_US
dc.contributor.authorTritos Laosirihongthongen_US
dc.contributor.authorPrattana Punnakitikashemen_US
dc.contributor.otherMassey Universityen_US
dc.contributor.otherUniversity of Liverpoolen_US
dc.contributor.otherThammasat Universityen_US
dc.contributor.otherMahidol Universityen_US
dc.date.accessioned2018-05-03T08:05:39Z
dc.date.available2018-05-03T08:05:39Z
dc.date.issued2011-01-01en_US
dc.description.abstractThe primary objective of this research was to investigate the use of business excellence (BE) in Asian organisations. The study examines the drivers of implementation of BE, levels of awareness of BE in Asian organisations as well as the impact of its adoption. A questionnaire survey of 74 organisations in five Asian countries was carried out and, furthermore, qualitative data were collected from 21 discussion groups held in all five countries and from 13 interviews held with senior executives of organisations that had won BE awards. The study indicated that the drivers of adoption were primarily linked to their competitive priorities. In addition, while organisations that have implemented BE had found it to be beneficial, more needs to be done to improve awareness, particularly among small-to-medium enterprises. The implications for more mature BE organisations is to play a more active role in promoting BE in their supply chain while BE custodians need to facilitate more sharing of best practices. © 2011 Taylor & Francis.en_US
dc.identifier.citationTotal Quality Management and Business Excellence. Vol.22, No.11 (2011), 1237-1258en_US
dc.identifier.doi10.1080/14783363.2011.624772en_US
dc.identifier.issn14783371en_US
dc.identifier.issn14783363en_US
dc.identifier.other2-s2.0-84856466096en_US
dc.identifier.urihttps://repository.li.mahidol.ac.th/handle/20.500.14594/11660
dc.rightsMahidol Universityen_US
dc.rights.holderSCOPUSen_US
dc.source.urihttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84856466096&origin=inwarden_US
dc.subjectBusiness, Management and Accountingen_US
dc.titleAwareness and impact of business excellence in Asiaen_US
dc.typeArticleen_US
dspace.entity.typePublication
mu.datasource.scopushttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84856466096&origin=inwarden_US

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