Publication:
Why do managers engage in trustworthy behavior? A multilevel cross-cultural study in 18 countries

Issued Date

2014-03-01

Resource Type

Article

ISSN

17446570
00315826

DOI

10.1111/peps.12038

Other identifier(s)

2-s2.0-84893458651

Rights

Mahidol University

Rights Holder(s)

SCOPUS

Bibliographic Citation

Personnel Psychology. Vol.67, No.1 (2014), 61-98

Suggested Citation

B. Sebastian Reiche, Pablo Cardona, Yih Teen Lee, Miguel Ángel Canela, Esther Akinnukawe, Jon P. Briscoe, César Bullara, Maria Victoria Caparas, Dan V. Caprar, Dallied Charlemagne, Tor Grenness, Wei He, Konrad Jamro, Astrid Kainzbauer, Kathrin Koester, Alma Lazo, Alejandro Moreno, Michael J. Morley, Vivian Myloni, Sadia Nadeem, Marisa Aguirre Nieto, Alexey Svishchev, Scott N. Taylor, Helen Wilkinson Why do managers engage in trustworthy behavior? A multilevel cross-cultural study in 18 countries. Personnel Psychology. Vol.67, No.1 (2014), 61-98. doi:10.1111/peps.12038 Retrieved from: https://repository.li.mahidol.ac.th/handle/123456789/33522

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Title

Why do managers engage in trustworthy behavior? A multilevel cross-cultural study in 18 countries

Author(s)

B. Sebastian Reiche
 Pablo Cardona
 Yih Teen Lee
 Miguel Ángel Canela
 Esther Akinnukawe
 Jon P. Briscoe
 César Bullara
 Maria Victoria Caparas
 Dan V. Caprar
 Dallied Charlemagne
 Tor Grenness
 Wei He
 Konrad Jamro
 Astrid Kainzbauer
 Kathrin Koester
 Alma Lazo
 Alejandro Moreno
 Michael J. Morley
 Vivian Myloni
 Sadia Nadeem
 Marisa Aguirre Nieto
 Alexey Svishchev
 Scott N. Taylor
 Helen Wilkinson

Other Contributor(s)

IESE Business School
 China Europe International Business School
 First City Monument Bank
 Northern Illinois University
 ISE-Instituto Superior da Empresa
 University of Asia and the Pacific
 University of New South Wales (UNSW) Australia
 Afrique Business School
 Handelshoyskolen BI
 Chinese University of Hong Kong
 University of California, Irvine
 Mahidol University
 Heilbronn University
 IPADE
 Universidad de La Sabana
 University of Limerick
 Athens University of Economics and Business
 National University of Computer and Emerging Sciences Islamabad
 Universidad de Piura
 Moscow State Institute of International Relations (MGIMO)
 University of New Mexico
 Universidad Francisco de Vitoria

Abstract

Drawing on theories of generalized exchange and the norm of indirect reciprocity, we conceptualize subordinates' organizational citizenship behavior directed toward the organization (OCBO) and directed toward peers (OCBI) as antecedents of managerial trustworthy behavior and examine how managers' affective trust in subordinates mediates this relationship. We also investigate the extent to which this mediation is moderated by the level of collectivism in a society. Data were collected from 741 managers and 2,111 subordinates in 18 countries representing all major cultural regions of the world. We find support for our hypothesized moderated mediation in that managers' affective trust in subordinates mediates the relationships between both subordinates' OCBO and managerial trustworthy behavior, and subordinates' OCBI and managerial trustworthy behavior across the different countries studied. Further, managers' affective trust in subordinates only mediates the relationships between both types of citizenship behavior and managerial trustworthy behavior when collectivism is low to medium but not when it is high. Implications for research on cross-cultural psychology, trust, and organizational citizenship behavior are discussed. © 2013 Wiley Periodicals, Inc.

Keyword(s)

Business, Management and Accounting
 Psychology

Availability

URI

https://repository.li.mahidol.ac.th/handle/123456789/33522

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