Publication: Chatbot Utilization for Medical Consultant System
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Issued Date
2019-01-22
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2-s2.0-85062612545
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Mahidol University
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SCOPUS
Bibliographic Citation
TIMES-iCON 2018 - 3rd Technology Innovation Management and Engineering Science International Conference. (2019)
Suggested Citation
Nudtaporn Rosruen, Taweesak Samanchuen Chatbot Utilization for Medical Consultant System. TIMES-iCON 2018 - 3rd Technology Innovation Management and Engineering Science International Conference. (2019). doi:10.1109/TIMES-iCON.2018.8621678 Retrieved from: https://repository.li.mahidol.ac.th/handle/123456789/50449
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Title
Chatbot Utilization for Medical Consultant System
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Abstract
© 2018 IEEE. Medical services are basic needs for human life although they normally have limited resources. Modern technologies are utilized for increasing service capability and decreasing the operation cost. Auto-response system or chatbot, which is widely known in the field of online businesses, can be applied to the medical services. Therefore, the objective of this work is to implement the medical consultant system service by using chatbot Technology. It was implemented based on the information of the symptoms and treatment records gathered from the DoctorMe application. The test results show the capability of the proposed system. Moreover, it can be used as a guideline for future improvement and also a guideline for future study.