Designing Hospital and Pharmacy Services for Visually Impaired Persons in Bangkok, Thailand

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dc.contributor.authorPhongpunpisand P.
dc.contributor.authorPumtong S.
dc.contributor.authorSunantiwat M.
dc.contributor.authorAnuratphanich L.
dc.contributor.correspondencePhongpunpisand P.
dc.contributor.otherMahidol University
dc.date.accessioned2024-09-20T18:27:26Z
dc.date.available2024-09-20T18:27:26Z
dc.date.issued2024-07-01
dc.description.abstractThis cross-sectional study aimed to develop a hospital and pharmacy services model from the patient's perspective, identifying the gap and domain for services improvement. The study was conducted on 140 persons aged ≥ 18 years with visual impairment or low vision in Bangkok, Thailand. The results demonstrated that patients' perceived services were not inclusively designed for visually impaired persons. The domains with the highest gap analysis score were navigation systems, followed by a detailed explanation, such as dose mismanagement, observed medication expiration dates, and pharmacy self-identification. The patient-centered service model empowered visually impaired persons to achieve medication outcomes and safety.
dc.identifier.citationHospital topics Vol.102 No.3 (2024) , 135-144
dc.identifier.doi10.1080/00185868.2022.2111288
dc.identifier.eissn19399278
dc.identifier.pmid35998197
dc.identifier.scopus2-s2.0-85203854639
dc.identifier.urihttps://repository.li.mahidol.ac.th/handle/20.500.14594/101288
dc.rights.holderSCOPUS
dc.subjectMedicine
dc.titleDesigning Hospital and Pharmacy Services for Visually Impaired Persons in Bangkok, Thailand
dc.typeArticle
mu.datasource.scopushttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85203854639&origin=inward
oaire.citation.endPage144
oaire.citation.issue3
oaire.citation.startPage135
oaire.citation.titleHospital topics
oaire.citation.volume102
oairecerif.author.affiliationChulabhorn Royal Academy
oairecerif.author.affiliationMahidol University

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