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Degree Department: Faculty of Engineering

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Now showing 1 - 10 of 23
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    An operating model design for healthcare agile non-invasive data governance : organizational direction and departmental nursing operation approaches
    (Mahidol University, 2021) Tiwaporn Innun; Sotarat Thammaboosadee; Theeraya Mayakul; Smitti Darakorn Na Ayuthaya
    to the Agile concept. It leads to assigning the design and decision-making team to reduce the time in the approval process by focusing on close and continuous communication on the progress of the team's work, and data can be embedded in analytics pools... Governance to define roles and responsibilities without being aggressive in the essential functions to support the business of the organization in operation. This research proposes an operating model, the Agile Non-Invasive Data Governance operating model
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    Business analytics adoption in firms : a case study of department of local administration
    (Mahidol University, 2022) Titi Chanpoom; Adisorn Leelasantitham; Rojjalak Chuckpaiwong
    technology in their workplace because they want to enhance the organization's capability by adapting information and communication technology to assist working tasks in the operation and management to increase the efficiency of work, occur integration among... information technology, reduce redundancy in operations, customers receive convenient and fast service, and can be transparent and verifiable to increase the quality of work to be more efficient with new technology. This research aims to explore the factors
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    Design and development of TT&T call center system
    (Mahidol University. Mahidol University Library and Knowledge Center, 2001) Tapanee Tirapat; Konglit Hunchangsith; Theeraporn Rubcumintara
    operators, and the flow of work. The aim of this research is to design and develop a new web-based call center application. The prototype was trailed at TT&T company by using a paperless, web- based software system. The methodology consists of preliminary... and service provider. TT&T company has invested in call center. Its call center used a manual system, where the first step in the process was for call center operators to record calls by writing on forms. The second process was to dispatch CAR ( Corrective
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    Reverse translation program from Thai braille into ink print
    (Mahidol University. Mahidol University Library and Knowledge Center, 1998) Atsadang Moungsri; Theeraporn Rubcumintara; Weeraman Niyompol; Srithida Kajornpreedanon
    can work with this file format. The program was developed by using C programming language. It runs on DOS operating system and can operate with CU TALK for speech synthesizer and other special equipment such as Screen Reader and Braille Display
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    Development of managerial and operational dashboard for performance monitoring of customer service agent based on simulated data in food delivery business
    (Mahidol University, 2023) Thidatip Chanphum; Rojjalak Chuckpaiwong; Sotarat Thammaboosadee
    can be summarized as daily, weekly, monthly, and annual reports. BI can respond effectively to user requirements and support decision-making on current and future issues. A dashboard can track the quality of work to develop work skills to meet... employees were needed to fulfill the contracts with the clients. It is a means of enhancing customer service effectiveness. This can offer a guideline for incorporating operational methods for improved results. It serves as a manual for people interested
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    Development of job tracking system using collaborative software package : case study in technology information system management division
    (Mahidol University. Mahidol University Library and Knowledge Center, 2015) Peerakiat Sumethkul; Sotarat Thammaboosadee; Supaporn Kiattisin
    This research proposes a Job Tracking System in division of Information Technology Management (ITM), Mahidol University that is an extended work of an existing Microsoft SharePoint project of ITM division. The job tracking system utilizes data... concerning staff information and staff levels to create a workflow and to help responsible staff to operate their tasks more effectively with less failure. Related technologies in this research are Microsoft SharePoint 2010TM and Cloud Technology. These two
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    Learning management system development framework using Microsoft sharepoint
    (Mahidol University, 2022) Nijjaporn Rungpipat; Adisorn Leelasantitham; Rojjalak Chuckpaiwong
    The skills arise from experiences, work, and advice from experts are the result of employee learning and development. This is called “knowledge”, which acts as a guideline for organizations to share and communicate this knowledge to employees both... for the organization's LMS was offered in this study via the use of Microsoft Office 365 to assist the development of work. The purpose of this research was to create an LMS framework based on the ITIL process. The process consisted of four phases: service strategy
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    Developing information system of seed and seedling management for soil and water conservation : a case study of Land Development Department
    (Mahidol University. Mahidol University Library and Knowledge Center, 2023) Warunee Pianlertpoj; Bunlur emaruchi; Thanakorn Uan-on; Suttinant Nantachit; Piyada Chitchumnong
    relative data; 2) Transaction processing: Support operation management, which are distribution, transfer, purchase, production and receiving; 3) Query and report: Process pre-defined outputs and preplanned printed reports. Since the information system works... on client/server network, users are divided into 3 levels: database administrator, operator and general user. Moreover, the information system used in many places, may not support an online system. For this reason, the data will be sent and executed
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    Shoe warehouse layout design and improvement : a case study of sneaker retailer
    (Mahidol University, 2023) Phosawee Kettreekorn; Somsiri Siewwuttanagul; Jirapan Liangrokapart
    interested in improving the warehouse inventory. The detail of concepts, theories, operational procedures, and experiment design can be applied for warehouse efficiency improvement where else. The suggestion for the small businesses is that the relevant..., the method of applying visual control is not limited to just creating labels to indicate the type of product and brand. This principle can also be applied in other ways. Because the visual control is a work control system that allows all employees to easily
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    The application of web database for executive information system case study : Levi's products
    (Mahidol University. Mahidol University Library and Knowledge Center, 1998) Piyarat Tangkasemchit; Suttinant Nantachit; Theeraporn Rubcumintara; Sumalee Kovitvarangoorn
    This research work is primarily concerned about the application of a web database for an executive information system by using a case study of Levi's products. The objective of the research is to design a database that executives could access... information as well as review operational results based on daily transaction and provides important information such as reviewing operational results. O'Reilly WebSite program was used as the web server in the prototype system. Windows Common Gateway Interface